[grashopa]

UPDATE:

Today is May 1, 2023 Dropped my car off again because the errors popped up after I drove 20 miles on the freeway AGAIN. If they can not fix this issue I am going to see about filing for the CA Lemon Law and just go buy a Toyota. I'll keep you all posted.

 

[Rio Rider]

UPDATE:

I dropped my car off at 7am Apr 26 and was the first person in line for the doors to open. They took it in and got me a Uber home. My dealership DID NOT call me to let me know they were keeping my car over night. I called them over 15 times letting it ring for over 3-5 min each call from 3:30pm till 5:50pm sporatically, wondering why it would take so long to "adjust some sensors". Today Apr 27 at around 4pm I had a friend drive me over there since they will not answer the phone. They told me that they moved some pins or something in the sensors "they were vague" and said you can take your car home and if you get the errors again to come in right away no appointment. They said they had to call, I guess a KIA Master Tech, and that they will leave my file open in the computer in case I have a problem again. So I never got a paper saying they worked on my car. The only thing I got was 6 miles extra driven in my car by a worker and and not having a car for about 2 days.

I will probably not go to this dealership again after this, there is a Kia 24 miles from me so I will probably go there for service. My Kia has really bad Yelp reviews and this 24 mile away Kia has pretty decent, well at least better reviews than my Kia.

The Saga will Continue. Sorry about the rant! I'm PO'ed

We like to know.

 

[Hammerhead]

Judging from some of the posts on here, I think we all need to get rid of kias asap and go buy Toyotas. Toyota vehicles just never ever have problems.

 

[Rio Rider]

Judging from some of the posts on here, I think we all need to get rid of kias asap and go buy Toyotas. Toyota vehicles just never ever have problems.

Well, Kia has a neat trick for this potential, to which I fell a victim of 'convenience'. My 2016 went into limp home mode. My road club would not rescue me because of the weather imposing a high load on their service calls. So, with the potential of leaving the car abandoned and the security risks of that (I, as usual, had a lot of sundry gear in the car ), I drove home.

The car had had the ten year warranty service done through the recall program. I got my car club to deliver the car to the dealer, next day. It started and ran easily, as if it were new, and I drove it to the tow truck. The driver rolled it up onto the flatbed with no troubles.

I have a less than stellar filing system, so had no readily accessible records of oil changes. That was key, to Kia. They left me high and dry, as the car was now in their lot, and I had no vehicle.

OPPORTUNITY was so good for Kia. Immediately, they found a BRAND NEW Soul was available, and I, given the duress of the moment, agreed to the push to sell another car.

The Kia roadside assistance program has the 'covered' car delivered to a dealership. They can tell you anything. With so much of the vehicle today computerized, the driveway mechanic has little option. When I mentioned the use of an automotive code reader, the sales guy said "Why would you do that? Get the car in here and we'll deal with it right away, without delay. We're not the big dealership where you have to wait a few days". I want to have a second opinion and preferably BEFORE the dealership gives me their line on it.

So, I actually wanted a Toyota or better, a VW, for its length and strong roof racks for carrying my kayak gear. Now, here I am strapped with a Bank loan, to a car that simply INSISTS on how I should drive. It's very restrictive. For example, if a pothole looms ahead of me, I'd like to swerve, but the car lightly resists that, and considers it, after-the-fact, as inattentive driving and repeats to me to 'consider taking a break'.

I cannot shut off that system, though I would like to have an option to do so. Further, when I'm back in the boonies on a paddling excursion, I have to take the damned key fob with me, exposing it to water damage. I could remove a door handle cover to expose a keyway, but that too, would put at risk the loss of the said cover in a wilderness I can't imagine the inconvenience of ordering that part and the cost would probably be dramatic, IF it could be ordered to colour match.

In view of all the aforesaid, I have to say I'm really impressed by the cars tranny, engine and ride. All are superior to my 2016. If it would just SHUT UP instead of every few (I mean few) minutes telling me to stop driving. What the hell did I buy the car for? Just to park at roadside every few minutes? CRAP !!

 

[Rio Rider]

In view of all the aforesaid, I have to say I'm really impressed by the cars tranny, engine and ride. All are superior to my 2016. If it would just SHUT UP instead of every few (I mean few) minutes telling me to stop driving. What the hell did I buy the car for? Just to park at roadside every few minutes? CRAP !!

P.S. - Unlike a physician friend, I cannot afford to deal off this car. I'm stuck with it, for better or worse. What a relationship start.

 

[rhysoul]

For example, if a pothole looms ahead of me, I'd like to swerve, but the car lightly resists that,

Any car with lane keeping assist will do that. You can turn it off. Enjoy your VW 😂

 

[Flatsole]

There was a time when I looked forward to the next model year which was almost guaranteed to be nicer, faster, more efficient, or more reliable than the prior year's models.

I think that improvement arc peaked about 15 years ago and is now accelerating downward.

 

[Rio Rider]

There was a time when I looked forward to the next model year which was almost guaranteed to be nicer, faster, more efficient, or more reliable than the prior year's models.

I think that improvement arc peaked about 15 years ago and is now accelerating downward.

May be.

The transmission and engine in this car are super smooth and responsive.

I have to admit I have only put it into sport mode a couple of times; just to feel it. Quite a difference.

The newer developments in 'drive assist' - I dunno.

I doubt I'll get to drive an autonomous vehicle. I might feel claustrophobic. I mean, at this point, I can still stop for a pee break. I wouldn't want to hear "Don't do it, Dave ..."

 

[TosenR]

...Toyota vehicles just never ever have problems.

Well there was that issue few years back of unintended acceleration, and some people - nearly 100 - died. Other than that, not bad vehicles , compared to other brands.

 

[grashopa]

UPDATE:
So it is May 23, 2023 And I still do not have my car back. They had the "Unit Assembly Front View Camera - Kia part (99211-K0500)" on backorder then they told me May 17, On May 19 I called in and they said that it hasn't arrived yet and they would call me with a ETA. May 22 is when they Text me telling me that the new ETA is the 28th. My car has been sitting there IN THE SUN since May 2. I have contacted a Lemon Lawyer and we are about to be in the works. I keep my cars in the garage and this new car has not been ceramic coated yet, so Having it sit in the sun for a month is not making me happy. Not to mention they dented and scratched my driver front door and I had to point it out to them. they "fixed" it but you can still see the dent so I told them to try again.

 

[Red5]

UPDATE:
So it is May 23, 2023 And I still do not have my car back. They had the "Unit Assembly Front View Camera - Kia part (99211-K0500)" on backorder then they told me May 17, On May 19 I called in and they said that it hasn't arrived yet and they would call me with a ETA. May 22 is when they Text me telling me that the new ETA is the 28th. My car has been sitting there IN THE SUN since May 2. I have contacted a Lemon Lawyer and we are about to be in the works. I keep my cars in the garage and this new car has not been ceramic coated yet, so Having it sit in the sun for a month is not making me happy. Not to mention they dented and scratched my driver front door and I had to point it out to them. they "fixed" it but you can still see the dent so I told them to try again.

Hey there , so glad I found your discussion starter and this group. I just got my new 2023 GT on Saturday , May 15th. ( the only miles on it were 17 I put from a test drive) - on the way home ...guess what started happening on the open road back?! 😫 ( everything same thing that happened to you ) I was freaked out and hoped it was just some random fluke - when it wasn't that week , I brought it back to them that Wednesday- drove it , put it on the computer , the whole thing - they saw nothing. They have had it 2 times so far and I even mentioned I felt like it came on over a certain speed . They didn't know of a solve to this , so I've glad I found what hopfully is your solution. I had also called Kia customer service and started a case. I am going to call them back and mention that I had found other owners going thru the same thing. I hate that you have to wait so long for the car and hope that works for you. I'll be checking back in for sure.

 

[grashopa]

UPDATE:

Sunday June 25, Kia still has my car. I have lost all hope in ever getting the car back. I went over there about 2 weeks ago and saw my car was completely covered in dirt dust and freeway soot, since the lot is 50 feet away from the freeway it seems. maybe all that gunk is protecting the paint from sun damage. They called me Friday June 23 and said it should be ready Sat morning. Yet again another lie. They have officially owned my car longer than I have owned it. 1 month and 24 days. I have been paying 510.00 a month finance payments and I am driving a Enterprise Rental 2019 Honda CRV that smells like Cigarettes' and Carpet Shampoo. Of course Kia is paying for the rental but if I wanted a Honda I would have went to the Honda Dealership. Sorry for no updates. I'm just tired.

@Red5 Good Luck Friend. they said they "fixed my dent/scratch" and that the work on the (9921-K0500) part was done and all they needed to do was detail my car and that was on Friday. 23rd. maybe I will get a call Monday but I'm not keeping my hopes up.

 

[Rio Rider]

UPDATE:

Sunday June 25, Kia still has my car. I have lost all hope in ever getting the car back. I went over there about 2 weeks ago and saw my car was completely covered in dirt dust and freeway soot, since the lot is 50 feet away from the freeway it seems. maybe all that gunk is protecting the paint from sun damage. They called me Friday June 23 and said it should be ready Sat morning. Yet again another lie. They have officially owned my car longer than I have owned it. 1 month and 24 days. I have been paying 510.00 a month finance payments and I am driving a Enterprise Rental 2019 Honda CRV that smells like Cigarettes' and Carpet Shampoo. Of course Kia is paying for the rental but if I wanted a Honda I would have went to the Honda Dealership. Sorry for no updates. I'm just tired.

@Red5 Good Luck Friend. they said they "fixed my dent/scratch" and that the work on the (9921-K0500) part was done and all they needed to do was detail my car and that was on Friday. 23rd. maybe I will get a call Monday but I'm not keeping my hopes up.

I COMPLETELY understand what frustrated means with these issues. Hope it sorts to your favour soon.

 

[michellemarini27]

I am having the same exact issue... I purchased my Soul in March and it has not stopped doing this since then.. I drive 35 miles to work each way 5 days a week so yes it is doing it daily.. the dealer thinks I am making this up.. I brought it to them 3 freaking times now and they have not fixed the problem..he told me I need to record what is happening while I am driving on the highway... cause that is smart.. I have lost hope that anyone is fixing this for me..

 

[grashopa]

Update: July 5th 2023

I finally got my car back from the dealership. They had it for 2 months and 3 days. I drove about 35 miles one way and back and did not get any errors, So I guess it is fixed. this is the result written in my paperwork.

" Electrical: Electrical related repair
C/S: Customer states Check Forward Safety System, (and all the others errors I have mentioned) Come on while driving.

Upon inspection no warning lights on. scanned for codes and has C272246 and C183186 as History.
after the pin tension adjustment and camera calibration the other code did not come back.
updated Tech line case and sent in info after what was done and was advised to replace front
camera and recheck.

Installed 99211 K0500 : Unit Assy - FR view CA
95895F02 Front Camera Assy, R&R 0.80
removed and replaced front camera and calibrated
road tested vehicle then rechecked for codes, No Codes. "

So @michellemarini27 and @Red5 those are the codes my car got and those are the part numbers of the things they had to fix.

My car was Filthy, layers of Dust and Spiderwebs all over the outside of car and dirty oily fingerprints all over the inside of my driver door plastics and dirty shoes scuff marks on the bottom of the door plastics and kick panel. They said let me detail your car for you before you leave. It took them 3 min they sprayed it with a hose. Still dripping and now mud dripping from the car with wet spiderwebs.
They did repair the dent they made in my door but did not fix the scratch on my door handle. before I showed up to dealership I got a low battery alert on my phone so I told them to check that. I do not think they did because it was not in my paperwork Nor is anything about doing my recall work. Nothing is written about the recall stuff they said they would complete. Never going back to that dealership I will drive 40 min to a different dealership for getting work done.

 

[michellemarini27]

Update: July 5th 2023

I finally got my car back from the dealership. They had it for 2 months and 3 days. I drove about 35 miles one way and back and did not get any errors, So I guess it is fixed. this is the result written in my paperwork.

" Electrical: Electrical related repair
C/S: Customer states Check Forward Safety System, (and all the others errors I have mentioned) Come on while driving.

Upon inspection no warning lights on. scanned for codes and has C272246 and C183186 as History.
after the pin tension adjustment and camera calibration the other code did not come back.
updated Tech line case and sent in info after what was done and was advised to replace front
camera and recheck.

Installed 99211 K0500 : Unit Assy - FR view CA
95895F02 Front Camera Assy, R&R 0.80
removed and replaced front camera and calibrated
road tested vehicle then rechecked for codes, No Codes. "

So @michellemarini27 and @Red5 those are the codes my car got and those are the part numbers of the things they had to fix.

My car was Filthy, layers of Dust and Spiderwebs all over the outside of car and dirty oily fingerprints all over the inside of my driver door plastics and dirty shoes scuff marks on the bottom of the door plastics and kick panel. They said let me detail your car for you before you leave. It took them 3 min they sprayed it with a hose. Still dripping and now mud dripping from the car with wet spiderwebs.
They did repair the dent they made in my door but did not fix the scratch on my door handle. before I showed up to dealership I got a low battery alert on my phone so I told them to check that. I do not think they did because it was not in my paperwork Nor is anything about doing my recall work. Nothing is written about the recall stuff they said they would complete. Never going back to that dealership I will drive 40 min to a different dealership for getting work done.

Update: July 5th 2023

I finally got my car back from the dealership. They had it for 2 months and 3 days. I drove about 35 miles one way and back and did not get any errors, So I guess it is fixed. this is the result written in my paperwork.

" Electrical: Electrical related repair
C/S: Customer states Check Forward Safety System, (and all the others errors I have mentioned) Come on while driving.

Upon inspection no warning lights on. scanned for codes and has C272246 and C183186 as History.
after the pin tension adjustment and camera calibration the other code did not come back.
updated Tech line case and sent in info after what was done and was advised to replace front
camera and recheck.

Installed 99211 K0500 : Unit Assy - FR view CA
95895F02 Front Camera Assy, R&R 0.80
removed and replaced front camera and calibrated
road tested vehicle then rechecked for codes, No Codes. "

So @michellemarini27 and @Red5 those are the codes my car got and those are the part numbers of the things they had to fix.

My car was Filthy, layers of Dust and Spiderwebs all over the outside of car and dirty oily fingerprints all over the inside of my driver door plastics and dirty shoes scuff marks on the bottom of the door plastics and kick panel. They said let me detail your car for you before you leave. It took them 3 min they sprayed it with a hose. Still dripping and now mud dripping from the car with wet spiderwebs.
They did repair the dent they made in my door but did not fix the scratch on my door handle. before I showed up to dealership I got a low battery alert on my phone so I told them to check that. I do not think they did because it was not in my paperwork Nor is anything about doing my recall work. Nothing is written about the recall stuff they said they would complete. Never going back to that dealership I will drive 40 min to a different dealership for getting work done.

 

[michellemarini27]

I am literally going to show this to my KIA dealership because they think I am making this up and have zero interest in fixing it for me.. I understand your frustration.

 

[AmberRossiter]

UPDATE:

Today is May 1, 2023 Dropped my car off again because the errors popped up after I drove 20 miles on the freeway AGAIN. If they can not fix this issue I am going to see about filing for the CA Lemon Law and just go buy a Toyota. I'll keep you all posted.

I just bought a 2023 and drove a distance for the first time this weekend and got all the same codes. Did you find out what the cause is?

 

[Gecko721]

I just bought a 2023 and drove a distance for the first time this weekend and got all the same codes. Did you find out what the cause is?

Read my post #9 above. 2023 Soul - Check Forward Safety system warning light in...

 

[grashopa]

Update: July 5th 2023

I finally got my car back from the dealership. They had it for 2 months and 3 days. I drove about 35 miles one way and back and did not get any errors, So I guess it is fixed. this is the result written in my paperwork.

" Electrical: Electrical related repair
C/S: Customer states Check Forward Safety System, (and all the others errors I have mentioned) Come on while driving.

Upon inspection no warning lights on. scanned for codes and has C272246 and C183186 as History.
after the pin tension adjustment and camera calibration the other code did not come back.
updated Tech line case and sent in info after what was done and was advised to replace front
camera and recheck.

Installed 99211 K0500 : Unit Assy - FR view CA
95895F02 Front Camera Assy, R&R 0.80
removed and replaced front camera and calibrated
road tested vehicle then rechecked for codes, No Codes. "

So @michellemarini27 and @Red5 those are the codes my car got and those are the part numbers of the things they had to fix.

My car was Filthy, layers of Dust and Spiderwebs all over the outside of car and dirty oily fingerprints all over the inside of my driver door plastics and dirty shoes scuff marks on the bottom of the door plastics and kick panel. They said let me detail your car for you before you leave. It took them 3 min they sprayed it with a hose. Still dripping and now mud dripping from the car with wet spiderwebs.
They did repair the dent they made in my door but did not fix the scratch on my door handle. before I showed up to dealership I got a low battery alert on my phone so I told them to check that. I do not think they did because it was not in my paperwork Nor is anything about doing my recall work. Nothing is written about the recall stuff they said they would complete. Never going back to that dealership I will drive 40 min to a different dealership for getting work done.

@ AmberRossiter