I have a 2020 Kia Soul "S" with just over 8000 miles on it that has started to show characterstic signs of the piston ring failure recall after a mountain roads trip that lasted no more than 1000 miles (the oil was at a healthy level when we left, I always check before trips)
My partner had the engine shut off a few days later on her way back from work come to find upon inspection that the level was 2.5 quarts low!
Now some weeks later we have finished a KIA prescribed oil consumption test for 1000 miles on flat city roads to find that the oil is a quart and change low so we're on to the next step.
This is where it gets hairy for me... Our advisor says if it passes the piston ring listening software test it'll be likely to get a full engine swap and less chance of KIA denying the claim.
What he reckons will happen though... is they'll get denied first go around and dump a solution into the oil that has some sort of thickening properties and prevents oil burn off... and that will be considered a permanent solution if we go another 1000 or more and no oil has burnt.
This sounds absolutely crazy to me if we end up going the second route. This is apparently standard protocol? This car has 8000 miles on it and we're facing a solution that involves a stop leak product?
Does anybody have any input or similar experiences. I'm really at a loss here.
Thanks in advance.
My partner had the engine shut off a few days later on her way back from work come to find upon inspection that the level was 2.5 quarts low!
Now some weeks later we have finished a KIA prescribed oil consumption test for 1000 miles on flat city roads to find that the oil is a quart and change low so we're on to the next step.
This is where it gets hairy for me... Our advisor says if it passes the piston ring listening software test it'll be likely to get a full engine swap and less chance of KIA denying the claim.
What he reckons will happen though... is they'll get denied first go around and dump a solution into the oil that has some sort of thickening properties and prevents oil burn off... and that will be considered a permanent solution if we go another 1000 or more and no oil has burnt.
This sounds absolutely crazy to me if we end up going the second route. This is apparently standard protocol? This car has 8000 miles on it and we're facing a solution that involves a stop leak product?
Does anybody have any input or similar experiences. I'm really at a loss here.
Thanks in advance.