Hi,
I have a new 2011 Denim Soul +, that replaced my two 2010 Souls (long story - didn't need 2 any more, and dealer was willing to trade them both for one new).
Anyway - happily took the new one home last night, and started to set up the Bluetooth with my Sprint Evo, which worked perfectly fine on the 2010 units. Voice Dialing, Phonebook transfer, etc - it was no big deal to set up, and "just worked".
I admit that this is something I didn't check out - I expected that the 2011 would work the same way... but it clearly does not.
The voice setup commands have been replaced with setup buttons in the radio system. Figured that out, and connected my phone to the new Soul. Looked ok.
Trouble:
- never successfully downloaded contacts - never gets bast "Downloading Phonebook"
- even if I disable downloading contacts through the setup menu, the error message I get is "Please Wait". Forever.
The phone is Android 2.2, all updates/patches applied, and the Soul bluetooth is at version 3.13 (as per TSB: BOD 074).
One wierd thing too - when the phone connects to the car, I get the bluetooth status shown as: "Connected to phone and media audio". About 5 seconds later, I see a popup message on my phone, "Bluetooth Disconnected", and the status changes to "Connected to media audio". (loses the phone?)
But unfortunately, neither phone nor audio gets to the radio via bluetooth - nothing happens.
Unfortunately, my husband's Sprint/Samsung Epic worked.
I'd appreciate any ideas - I just couldn't imagine that if my phone worked with the 2010, that it wouldn't work with the 2011.
(And neither phone is listed as "supported" - they apparently only test really old phones....)
Thanks - sorry for the long post!
I have a new 2011 Denim Soul +, that replaced my two 2010 Souls (long story - didn't need 2 any more, and dealer was willing to trade them both for one new).
Anyway - happily took the new one home last night, and started to set up the Bluetooth with my Sprint Evo, which worked perfectly fine on the 2010 units. Voice Dialing, Phonebook transfer, etc - it was no big deal to set up, and "just worked".
I admit that this is something I didn't check out - I expected that the 2011 would work the same way... but it clearly does not.
The voice setup commands have been replaced with setup buttons in the radio system. Figured that out, and connected my phone to the new Soul. Looked ok.
Trouble:
- never successfully downloaded contacts - never gets bast "Downloading Phonebook"
- even if I disable downloading contacts through the setup menu, the error message I get is "Please Wait". Forever.
The phone is Android 2.2, all updates/patches applied, and the Soul bluetooth is at version 3.13 (as per TSB: BOD 074).
One wierd thing too - when the phone connects to the car, I get the bluetooth status shown as: "Connected to phone and media audio". About 5 seconds later, I see a popup message on my phone, "Bluetooth Disconnected", and the status changes to "Connected to media audio". (loses the phone?)
But unfortunately, neither phone nor audio gets to the radio via bluetooth - nothing happens.
Unfortunately, my husband's Sprint/Samsung Epic worked.
I'd appreciate any ideas - I just couldn't imagine that if my phone worked with the 2010, that it wouldn't work with the 2011.
(And neither phone is listed as "supported" - they apparently only test really old phones....)
Thanks - sorry for the long post!