Try a different Iphone maybe ?I am at my breaking point. Let me preface with adding I have a son with autism and he has a fixation with electronics working properly. When they don’t it causes melt downs, other wise this would merely be an irritation.
I purchased 2022 Kia Soul. Had a 2020 Kia Soul. Had no problems with Apple CarPlay in the 2020 Model. As soon as I started driving the 2022 it has been nothing but trouble. Screen goes on and off, it doesn’t come on initially sometime, switches from blue tooth car play to phone over and over while on conversations, google maps suddenly stops working leaving me without directions, sometimes Siri’s voice sounds like it’s posessed, and sometimes voice options will not work at all.
I called Apple and they said make sure software always up to date, try resetting the phone, try re installing phone with kia blue tooth and finally if all else fails have dealership reboot car radio. I did all of that. Finally, dealership offered to replace the sterep but no radios available after months of waiting and no telling when they will have one. Kia has been having problems getting replacement parts for 2022 vehicles. Dealership offered to replace with new system from their 2022 Kia Soul loaner car. They did that. Same problems. I’m desperate for advice. I can’t take the melt downs any more.