I didn't get the 1st letter or 2nd letter, probably because I have a 1.6L engine in my 2014 Soul. However, I got the "PI2002A ECU UPDATE (KSDS-1.6L GDI)", and PI200 is very similar to the SC200 in the letter.
Now, I didn't ask for the ECU update. I actually contacted the dealership because they sent me a cute card saying "We want your Soul", literally, as a trade-in sales gimmick. That, and I wanted to get my headlamp, multi-function switch replaced under extended warranty.
I wanted to get the switch replaced because it had drained my battery a couple of times. I scheduled an appointment for Feb 1st.
When I arrived, the service guy asked if I had a check engine light (CEL). I said yes. He proceeded to tell me about Recall SC176, for Catalytic Overheating Protection (COP), and that if the code for the light was P0420, they would replace the catalytic converter for good will. Less than an hour later, he told me that was the case and put me in a rental car.
I returned on Feb 5th to pick my car up. He said they replaced the switch and the catalytic converter, and did a Product Improvement update.
A couple weeks later, I got the flashing check engine light and limp mode while driving on the highway. Fortunately traffic was light. I got off the highway and limped home and found that the code was P1326. I did a quick search for the code and found a simple this simple explanation
The Knock Sensor Detection System (KSDS) detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the
www.engine-codes.com
and figured it was related to the Knock Sensor Detection System (KSDS) EDU update on the work order from the previous visit.
I called the service guy and he identified limp mode over the phone and told me to bring it in without an appointment. I limped to the dealer and, again in less than an hour, I was told that they didn't know what to do because there was no knocking, but still the code indicated knocking. He said they would have to work with TechLine to figure out what to do next but the system was going to be down for the rest of the day. I wasn't told why.
The automaker denies it was the victim of a cyberattack, but the alleged culprit left a pretty detailed digital ransom note.
www.thedrive.com
"One dealership we spoke with acknowledged that there was malware in-play and also mentioned that they couldn't process customer orders or even look up detailed information on check engine light codes."
Regardless, I agreed to be shuttled home because I didn't know what else to do. I didn't hear anything for three days. I was giving them time to get their systems up. Today, he called me back late and told me that the P1326 Knock Sensor issue had nothing to do with the SC176 recall or them replacing the catalytic converter. We agreed on that much. He said I would have to pay $400 to have the technician check the rod bearings. I tried to explain that even though the PI200 ECU update was in the same section as the comments about replacing the catalytic converter that we should focus on the PI200 ECU update for the KSDS. He reiterated that the bearing check was the next step to getting my car back. I asked to speak with the service manager. She said that if it's not the bearings then the Knock Sensor would be replaced under the warranty. If it is the bearings, then the engine needs to be replaced. I told her I had to think about it and would call her back before they closed at 5:30. I called back and was sent to voice mail.
What would you do?
