NOT a recall, a product improvement campaign is designed to avoid a formal recall.I received the letter for my 2015 2.0L ECU knock sensor upgrade (recall) and it took about 1-1/2 hours the get it serviced at the dealer. I had no issues before, but the car only has 9,300 miles on it. I heard about engine failures in other Souls. I hope everyone survived this issue.
I'm wondering if it's a Catch 22 situation?More generally, I wonder whether it's a good idea to get this update at all if you're not going to benefit from the increased warranty mileage. My 2016 + has fewer than 30,000 miles, and I'm never going to make it anywhere close to 100,000 miles, much less 120,000. Do I really want to get a software update that could itself end up causing problems? I don't feel that I have much to gain. Having the car go into limp mode is only slightly less disruptive than having my engine grind to a complete halt. Either way, the warranty should cover it. Or am I missing something?
Legally, I wouldn't think they could invalidate the underlying warranty just because you didn't participate in their "product improvement campaign." If they'd wanted to make it a recall, that's one thing, but they chose not to, probably for PR reasons.If you don't get the update & something even remotely related goes wrong, they could deny coverage based on you not getting appropriate updates in a timely manner.
Maybe because you did not do all recommended maint? Like the software update? Idk.Legally, I wouldn't think they could invalidate the underlying warranty just because you didn't participate in their "product improvement campaign."
I thought Tanya Harding answered that one, do you need her to visit you?To limp, or not to limp, that is the question