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Hello & engine light was on and the transmission cable broke and the car was frozen
Good evening,
I have a 2010 Kia Soul Exclaim. Itś been a pretty good car until it wasn´t. The engine light came on three days ago, though the car ran fine. A suspected culprit was a gas cap that doesn´t click, as well as me leaving the gas cap off a few days prior to the light coming on. I was on my way to have the engine light checked when I heard a strange bapbapbap sound, as if something was caught in the tires or under my hood. The Kia began to slow down; I pulled into a parking lot, and I couldn´t move the car....not forward, not backward, not in neutral. The car was locked in place, though many large, kind men tried to push it. I had it towed to the dealership and their diagnosis today is that I need a new transmission and that the shifter cable was disconnected with no mention of the engine light being on. This car is 2 months out of the 10 year warranty, which doesn´t sit well with me. Does anyone have any idea how all of this could happen, which might give me more of a basis to complain and ask for an allowance?
Good evening,
I have a 2010 Kia Soul Exclaim. Itś been a pretty good car until it wasn´t. The engine light came on three days ago, though the car ran fine. A suspected culprit was a gas cap that doesn´t click, as well as me leaving the gas cap off a few days prior to the light coming on. I was on my way to have the engine light checked when I heard a strange bapbapbap sound, as if something was caught in the tires or under my hood. The Kia began to slow down; I pulled into a parking lot, and I couldn´t move the car....not forward, not backward, not in neutral. The car was locked in place, though many large, kind men tried to push it. I had it towed to the dealership and their diagnosis today is that I need a new transmission and that the shifter cable was disconnected with no mention of the engine light being on. This car is 2 months out of the 10 year warranty, which doesn´t sit well with me. Does anyone have any idea how all of this could happen, which might give me more of a basis to complain and ask for an allowance?