I am not sure what the part is identified as, but I am addressing the black plastic cover plate that goes just beneath the windshield wipers outside of the windshield and just above the rear edge of the hood. I started to use my wife's Kia Soul yesterday and noticed that there is a large chunk of that black plastic missing beside the driver's windshield wiper. I don't know how it happened or even when, but yesterday was the first time I had ever noticed the part being broken. There is like 4" of the plastic missing on that cover plate. We just recently had the car serviced at the Kia dealership and it has always had all required service done there. Surely they would have noticed it if it happened at that time. Any rate, I don't believe it was done by vandals or that anything fell onto it and broke it. In looking at the plastic and actually feeling it, I am thinking that the plate is made of a cheap quality plastic and gets rigid or brittle from setting out under the sun and UV light. Has anyone had a problem similar to this and what was the actual cause? We will call the Kia dealership to see if it is covered under warranty. I have no clue as to how and when it got broken though, other than my guess as to the above. This really caught me off guard, as the car has not really had any significant problems in the past and this was a first for us. Hopefully I can get a photo of the damaged part, but my computer is giving me fits at present, so no telling when I can get one downloaded to post and show the damage. Please let me know if anyone has had this problem before. I am hoping the Kia dealership does not play games with replacing this part under warranty.