[dinahlrawls]

Has anyone dealt with a dealership saying you had bad gas but won't provide a diagnostic report on the bad gas. After the dealership said it was bad gas and per the receipt I received they replaced the battery (would not hold a charge) then the intake 2 step, plug assy spark and a electronic control. But they can't provide me with some type of bad gas diagnosis. The dealership only told me that you could smell it was bad gas (they said it smelled sweet) and when we pulled a sample you could see the separation of water and gas. They charged me $725. And I'm wondering if they are really legit. It was a 2023 kia soul with only 350 miles on it. Everything should be under warranty except for the gas part. But again they can't prove it was bad gas. Does this sound legit or am I being taken? They had the vehicle a month and 532.00 was labor.

 

[Hammerhead]

You posted in the gen. 1 forum. Yours is a gen 3. Sounds like you got ripped off. @Buzz please move to gen 3. Even if you had bad gas how long does it take to drain a gas tank? Why did they replace all the other parts? I'd be asking questions about the whole thing. The r.o. should state why parts were replaced.

 

[bwdz75]

I guess it depends on how the dealership handles those issues. I have seen bad gas and even diesel pumped into gasoline cars. Each time we take a fuel sample, take lots of pictures of the samples in the sample tube that tests for ethanol etc... and the customer is informed and able to analyze the gas as well as potentially seek re imbursement as most paid for the gas with a credit card so it is not hard to figure out where they bought the gas and most states will send an inspector to the gas station. The ethanol and/or water content test is pretty basic. Some others is to put it in a clean container and burn it (I've had some gas so old and bad it wouldn't light with a propane torch) and see if it burns clean and should not leave residue. I probably see it most often as I work on plenty of rental fleets as we are not far from an airport. It is far more common to see a rental car returned with a full tank but not necessarily full of good gasoline.

 

[dinahlrawls]

I guess it depends on how the dealership handles those issues. I have seen bad gas and even diesel pumped into gasoline cars. Each time we take a fuel sample, take lots of pictures of the samples in the sample tube that tests for ethanol etc... and the customer is informed and able to analyze the gas as well as potentially seek re imbursement as most paid for the gas with a credit card so it is not hard to figure out where they bought the gas and most states will send an inspector to the gas station. The ethanol and/or water content test is pretty basic. Some others is to put it in a clean container and burn it (I've had some gas so old and bad it wouldn't light with a propane torch) and see if it burns clean and should not leave residue. I probably see it most often as I work on plenty of rental fleets as we are not far from an airport. It is far more common to see a rental car returned with a full tank but not necessarily full of good gasoline.

I know it wasn't diesel that was put in. It just feels like I'm being scammed by the dealership. First it was we will send off a sample and provide you with a report, a month later they said it was the bad gas made all the sensors go off creating bad control modules, battery ect. But we don't have a report as it was obviously bad, you could see and smell it was bad. So I asked the dealership how do I inform the Texaco station that they sold me bad gas, just tell them it smelled bad and pay my bill? I'm probably stuck with the bill but just feel like the dealership is scamming. I've never dealt with bad gas before and neither has my dad and is a 86 year old former mechanic. Although he never worked on gas tanks. He did mention to me that it doesn't look like they replaced the fuel filter. But also on the receipt there is no mention of cleaning out the tank.
Anyways thanks for your reply.

 

[dinahlrawls]

Wh

You posted in the gen. 1 forum. Yours is a gen 3. Sounds like you got ripped off. @Buzz please move to gen 3. Even if you had bad gas how long does it take to drain a gas tank? Why did they replace all the other parts? I'd be asking questions about the whole thing. The r.o. should state why parts were replaced.

Oops sorry about the gen1. The "manager" told me he did have a bottle of my gasoline and I could pick it up tomorrow. But really how do I know it really came from my vehicle? I'm probably stuck with the bill. Such is life!

 

[Buzz]

Howdy and welcome to the forums!!

Moved to correct forum.
Sorry to hear of the issue which sounds suspect to me.....

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[glove]

Has anyone dealt with a dealership saying you had bad gas but won't provide a diagnostic report on the bad gas. After the dealership said it was bad gas and per the receipt I received they replaced the battery (would not hold a charge) then the intake 2 step, plug assy spark and a electronic control. But they can't provide me with some type of bad gas diagnosis. The dealership only told me that you could smell it was bad gas (they said it smelled sweet) and when we pulled a sample you could see the separation of water and gas. They charged me $725. And I'm wondering if they are really legit. It was a 2023 kia soul with only 350 miles on it. Everything should be under warranty except for the gas part. But again they can't prove it was bad gas. Does this sound legit or am I being taken? They had the vehicle a month and 532.00 was labor.

You said it only has 350 miles on it, That should be your first full tank of gas. Where did you buy the gas from? Go to that station and talk to them to see if they had any complaints about bad gas. Or was it the same tank of gas you got with the car when you bought it?

 

[dinahlrawls]

Yes it was the first tank of gas we put in it, from a newish Texaco station, that's just over a year old. We live in a fairly small community but the Texaco station is on a busy road with lots of truckers and people coming from our northern part of the state. We did ask around and we couldn't find anyone. However, come Monday I'm going to call the garages that are around town and ask if they had any vehicles come in to have their tank emptied and cleaned. It would make sense to me, that it was bad gas. We filled up drove home less than 7 miles, parked the car for about 2 hours, went to leave car wouldn't start. But the way the dealership handled it, makes me wonder. Can bad gas kill the computer and battery? Doesn't sound logical to me, but cars are so much more complicated electronically nowadays.

 

[glove]

Yes it was the first tank of gas we put in it, from a newish Texaco station, that's just over a year old. We live in a fairly small community but the Texaco station is on a busy road with lots of truckers and people coming from our northern part of the state. We did ask around and we couldn't find anyone. However, come Monday I'm going to call the garages that are around town and ask if they had any vehicles come in to have their tank emptied and cleaned. It would make sense to me, that it was bad gas. We filled up drove home less than 7 miles, parked the car for about 2 hours, went to leave car wouldn't start. But the way the dealership handled it, makes me wonder. Can bad gas kill the computer and battery? Doesn't sound logical to me, but cars are so much more complicated electronically nowadays.

Did you try talking to another Kia Dealer about the problem? Call Kia and ask them how gas can cause your battery and computer to go bad. Sounds fishy to me.

 

[thayertrudy]

Has anyone dealt with a dealership saying you had bad gas but won't provide a diagnostic report on the bad gas. After the dealership said it was bad gas and per the receipt I received they replaced the battery (would not hold a charge) then the intake 2 step, plug assy spark and a electronic control. But they can't provide me with some type of bad gas diagnosis. The dealership only told me that you could smell it was bad gas (they said it smelled sweet) and when we pulled a sample you could see the separation of water and gas. They charged me $725. And I'm wondering if they are really legit. It was a 2023 kia soul with only 350 miles on it. Everything should be under warranty except for the gas part. But again they can't prove it was bad gas. Does this sound legit or am I being taken? They had the vehicle a month and 532.00 was labor.

It's hard to believe but I think your dealership was worse than mine. People have bad gas, if gas was bad it couldn't be sold at a gas station. I would get ahold of your states' Attorney General and file a complaint, then the BBB; then Kia Corporate office in CA; and anyone else you can think of. I had a 2015 Soul and found out when I was going to change insurance companies, that since mine was a key-start no insurance company would insure it because with no anti-theft device, or kill-switch it had become a "high theft item". I would consider getting rid of it, apparently paying for a cute new logo took priority over making this model safe for people to drive. There is a 8million car recall to have the engines fixed at no cost to the owners. It a program they now have called "Product Improvement Campaign". They screwed up and now are trying to get the public to believe they are going to do us a favor by fixing an issue that should've been done at the get go. Good luck

 

[Flatsole]

I miss davidjohn.

 

[DanR]

I guess it depends on how the dealership handles those issues. I have seen bad gas and even diesel pumped into gasoline cars. Each time we take a fuel sample, take lots of pictures of the samples in the sample tube that tests for ethanol etc... and the customer is informed and able to analyze the gas as well as potentially seek re imbursement as most paid for the gas with a credit card so it is not hard to figure out where they bought the gas and most states will send an inspector to the gas station. The ethanol and/or water content test is pretty basic. Some others is to put it in a clean container and burn it (I've had some gas so old and bad it wouldn't light with a propane torch) and see if it burns clean and should not leave residue. I probably see it most often as I work on plenty of rental fleets as we are not far from an airport. It is far more common to see a rental car returned with a full tank but not necessarily full of good gasoline.

That's neat, where can I get one of those...???

 

[bwdz75]

That's neat, where can I get one of those...???









Amazon lol























A ma[/QUOT

 

[bwdz75]

Amazon $15