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Discussion Starter #21
Can you elaborate more on how they believe it's your fault?

It's important to remember that there is a distinct difference between "time for an oil change" and "checking the oil level." They are not mutually exclusive.

Some owners believe you can't run out of oil if it was changed recently. You can.

In your case, it may have been something negligent on the part of the person changing the oil. A loose drain plug or filter. Maybe they didn't put enough, or any, oil in.

On this forum we try to preach that it is ultimately up to the owner to check their oil level. That's true right after an oil change as well.

When was the last time you checked your oil level? Where was it at? This will help in your case with Kia.

All the best to you and good luck with getting your car fixed.
I was told different demerios first being I must have taken it somewhere and they forgot to put the oil in which never happened new car low mileage not time for oil change then I was told by the way it looked underneath if you had taken it to have the oil changed they would have flagged it ok. Then I was told it looked as if someone tried to change the oil and put a different plug on that didn’t belong to Kia and some type of black ring was missing.THE VERY LAST THING which says it’s Lawyer time is this :I had the Tech show and explain he says the engine has been starved of oil IF THERE HAD BEEN OIL in the ENGINE there would be some sort of residue on this covering or whatever that is they put on the bottom. There was nothing looked brand new so I asked ok what happened to the oil. He replies I don’t know. Kia is or no one is infallible. This is not my first Soul it’s my first Lemon Soul that their trying to make me pay
 

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Kia Soul 2015 2.0 litre EX GDI Alien Green II Pearl ~56K km (35K miles) Michelin CrossClimate tires
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How many miles on the Soul?

Might not be worth it to lawyer up. Those of us in the bleacher seats simply do not possess enough information to make any kind of determination.

Ex ante, hiring a litigation team is like gambling in a casino. The house always wins.
 

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2020 White EX Soul With Designer Package
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WELL, just to add a thought to this stalled out thread. I see that many readers and posters, seem to think that the 2.0L engine in the 2020 Soul, is still the same engine that was in the Souls of the Gen-2 era. Not so McGee!

It's a completely NEW engine. This was discussed in depth right after the Gen-3 Soul first came out in 2019.

I had to do quite a bit of web searching to completely understand the difference, between the two types of engines.
It was not something which I had ever had to deal with before. But in short, the Gen-3, 2.0L engine is more efficient and more powerful than the older Gen-2 engine.

Nuff said!

Y'all have a great day now, Y'hear?

FLH :cool:
PS: For more info on the "Atkinson Cycle" engine. Look here:
So, the 2020 Soul has an Atkinson type of engine?
 

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It's the blame game.
It most always comes down to that.
Shift, divert, smoke, mirrors...
While the information the owner provided is a bit sketchy (not everyone has mechanical aptitude) a "new" car would not need an oil change or need to add oil.
"New" being the operative word here and of course has yet to be clearly defined.
How New is new? New off the dealers lot? New to me but not to the planet? How new?
On a superficial level it looks like the dealer is trying to take advantage of an unsuspecting female owner.
Not all owners are gear heads, regardless of gender, so in No way was this meant as a sexist remark.
There should Not be four scenarios, only one and an experienced tech should be able to discern which it is.
Funny how none of those scenarios portray the manufacturer or the dealer as possibly at fault.
Nooooo...got to be the owner or some unknown entity or perhaps it was an alien abduction?
[email protected] sucks that one should have to lawyer-up here.
Like life isn't difficult enough these days?
I'm sure this goes deeper then meets the page here but based on what we are reading it appears like just another contestant on wheel of misfortune or the blame game.

OWNER: Please keep us informed here, however inconvenient it might be.
We are ready/willing/able to help in any way possible but we need to be kept informed in order to do so.
Help us to help you and to help others down the road who may suffer in a similar situation.
Hope for the best...Prepare for the worst!
 

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2014 Titanium Stick Shift Pacific NW
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Well said srad. May I add that this Memorial Day weekend everyone, especially those who seldom to never do, go out and open the hood of your Soul. Look around with a flashlight for anything that appears unusual, and then check your oil level. 5 minutes tops.

It could possibly save you weeks or months of headaches & expense, whether it's your fault or not.

Let us know if you find any surprises :)
 

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Really should not have to check the oil on a new car, but it is a good Idea. Had I not checked mine on my 2020, it would have been mighty low by now. I would think that an Idiot light might come on at some point...I know it would on our 74 Ford Gran Torino Wagon when it was low....I would think sensors have come a long way since then..lol
 

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Well said srad. May I add that this Memorial Day weekend everyone, especially those who seldom to never do, go out and open the hood of your Soul. Look around with a flashlight for anything that appears unusual, and then check your oil level. 5 minutes tops.

It could possibly save you weeks or months of headaches & expense, whether it's your fault or not.

Let us know if you find any surprises :)
Funny Geo because after I was done posting that is pretty much what I did!
1-checked oil level. (twice)
2-visual on coolant level in expansion tank.
3-visual on washer fluid tank level.
4-quick overall visual of engine bay.
 

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Really should not have to check the oil on a new car, but it is a good Idea. Had I not checked mine on my 2020, it would have been mighty low by now. I would think that an Idiot light might come on at some point...I know it would on our 74 Ford Gran Torino Wagon when it was low....I would think sensors have come a long way since then..lol
Cars these days are made different than the Torino you speak of.
Different manufacturing technologies and tolerances, different lubrication needs, different fail-safe methods and the list goes on.
About the only thing truly in common with that Torino is the need for Fuel/Air/Spark to get it running.
It ain't you daddy's dodge, your mammas mustang or you big brothers buick!
 

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Cars these days are made different than the Torino you speak of.
Different manufacturing technologies and tolerances, different lubrication needs, different fail-safe methods and the list goes on.
About the only thing truly in common with that Torino is the need for Fuel/Air/Spark to get it running.
It ain't you daddy's dodge, your mammas mustang or you big brothers buick!
My point exactly...this car should be able to alert the owner to an oil issue long before it becomes a real catastrophic issue
 

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2017 Base/auto, Shadow Black (Betsy)
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The engine warning light indicates low oil pressure, regardless of level.
 

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2017 Base/auto, Shadow Black (Betsy)
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3 P's related to oil pressure, Pick-up, Pump & Pathway.
 
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