That's interesting and I just checked for any recalls on the 2020 kia soul and found none. There are TSBs that have been issued but none specific to the IVT although a few do apply to alignment:I just bought a 2020 GT 2.0L. After a few hundred miles I was questioning the alignment so I brought it in for service. I was surprised to learn when I brought it in that there had been a "recall" on the IVT. I was told they would update some software and if the update "took", I would be all set, otherwise I would need a new transmission on a car I bought 2 weeks ago! They said the update did the trick and the IVT was tested to function properly. This did not address my alignment concerns but that's another thread.