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  1. is this dealer service package worth it?

    Soul General Discussion (Gen 2)
    7.5k package ($130) include oil change + filter change, tyre rotation, as well as a list of inspections, I believe those inspections are listed in the owner manual as well. 15k package ($240) includes above, plus cabin air filter change, as well as fuel tank air filter inspection, vapor hose...
  2. "Automatic" CPO Status - New Thing, or Dealer Making it Up?

    Kia Soul News
    So I'm looking into buying a used Kia Sorento (in addition to my Soul!) and spoke with a Kia dealer on the phone today. He told me that about a month ago, a mandate came down from Kia that all corporate-owned dealerships "must" sell their eligible used Kias as Certified Pre-Owned (CPO). This...
  3. Finally car at the dealer

    Soul General Discussion (Gen 3)
    I got a Call today from the dealer that the GT-Line Limited had Arrived after nine weeks waiting. 1st GT-LINE in this area,unfortunately after waiting this long now i can't drive it until the bloody cast comes off my right hand.:blue: Pat.
  4. 2013 Dash went out momentarily, dealer refusing to honor warranty

    Soul Problems (Gen 1)
    I recently brought my 2013 Kia Soul base model to the dealer with a rod knock. They diagnosed the rod knock quite quickly, then informed me a week and a half later that during a test drive the mechanic claims the dashboard flicked out. They have absolutely no evidence that this happened, but...
  5. Using a different Kia dealer...

    Soul General Discussion (Gen 1)
    Hello, Can I use a different Kia dealer for warranty work, that the one I leased from? Thanks
  6. Illinois dealer question

    Soul General Discussion (Gen 2)
    Has anyone purchased from Liberty Auto Plaza in Libertyville, IL or Ed Napleton Kia in Elmhurst, IL? I see 2018 Souls (base trim in automatic) advertised for $10,990 in Libertyville, and a 2019 Soul (base trim in automatic) advertised for $11,381 in Elmhurst. This is a great price. I am aware...
  7. My first experience for service at the dealer

    Soul General Discussion (Gen 2)
    I brought our 2017 in with 13,000 miles for an oil change and tire rotation yesterday at the express service center. I have to say I was very happy with the experience. I drove in at 10:00 and was out by 10:35. I had some coupons and the total with taxes/fees etc. was $40.14. The car had...
  8. Dealer tune up

    Soul General Discussion (Gen 2)
    On most new cars i ever bought the dealer at some point would insist that i bring the car in for a checkup usually around 20K miles, does Kia have a similar policy?
  9. When to get dealer service vs independent

    Soul General Discussion (Gen 2)
    I have a 2018 Exclaim and our dealers have very high prices and are 45 minutes away. I am coming up on 1500 miles when I usually get the oil and filter changed and go with pure synthetic. My question is whether I should go to the dealer or work with an independent for this service, and which...
  10. Had my first oil change at the dealer

    Soul General Discussion (Gen 2)
    We brought in our 2017 Base with 8,000 miles for its first service at the dealer in April. No charge for an oil change and inspection. I noticed they recommend 5,000 mile oil changes on all 2013 post Kias and that they used Mobil 1 5W-30 synthetic. The manual makes no note of synthetic vs...
  11. M6 trans service at the local dealer?

    Soul General Discussion (Gen 2)
    Today was my first visit to my local Kia dealer for a oil change on a new to me 2015 base M6. I asked for a quote on a trans drain and fill and was quoted 150.00 plus tax. Ouch. It might take the tech 10 minutes to drain and fill a manual trans with 2 quarts of fluid. Why so much?
  12. I had dealer put this on today.

    Aftermarket modifications (Gen 2)
    I negotiated this spoiler into my deal but had to wait for it to come in. I think it makes it look even better.
  13. Spa Day @ the Dealer

    Soul General Discussion (Gen 2)
    My Soul spent all day being checked over & pampered at the dealer today :biggrin: They tried to fix my dash rattle, unsure of the results yet since it was intermittent They inspected my front end, I told them I heard strange noises . . . . They checked my TPMS that seemed to not reset when it...
  14. Sunroof dealer question

    Soul Problems (Gen 1)
    Hello, Last fall my roof would almost shut and then go flying back and not close. Usually I could keep trying and eventually it would close but one night was spent with my beach umbrella opened up through the roof in case it rained. So I took it to the dealership, they inspected it and said...
  15. How long did you spend @ the dealer to buy your Soul ??

    Soul General Discussion (Gen 2)
    So quick survey, How long did it take for you to buy a Soul ? I went late on a friday & pretty soon salesman asks, so can we make a deal ? My answer was "no, just came to look tonight & drive a Turbo....Besides, last time it took 5 hours" He say oh will get you out of here quicker than that ...
  16. Dealer priced car way out maybe, plz help

    Soul General Discussion (Gen 2)
    My girlfriend just purchased a 2014 Kia Soul Exclaim fully loaded with 35,xxx miles on it with certified warranty. The cost end up selling for maybe $19,000 with tag and title tax included, the loan was stretched out to 7 yrs and now we are not feeling well about paying close to 30k for a soul...
  17. Great dealer service

    Soul General Discussion (Gen 2)
    I have to give Kudos for excellent dealer service to my dealer. 3 Months after delivery I noticed a crack in the drivers door panel which had obviously been there since delivery. I only noticed the crack when detailing the interior, the crack was unobtrusive until close inspection. Thinking I...
  18. Typical for a dealer?

    Soul General Discussion (Gen 1)
    I bought a 'new to me' 2013 at the end of Dec. Had a offer from the dealer for free first oil change, made a appointment for 10:00 am and arrived 10 min early, vehicle completed ≈ 11:25. Really, 1 1/2 hours for an oil change? Also with mfg recommended 7500 mi oil change interval they put the...
  19. 2016 soul, dealer forgot to install front lic. plate bracket?

    How To / DIY (Gen 2)
    CA law says I need a front plate, so not sure why my dealer didn't install the bracket :/ Is it worth taking it back to the dealer or is this a really simple DIY? Thanks!
  20. Dealer overfilled my oil

    Soul Problems (Gen 2)
    At least half an inch above the full dot. I went back the next day and the customer service guy took my dipstick over to one of the repair guys and he says they overfill it a bit because the engine eats oil... whatever, I get told it's okay and leave. Feel a bit bad but don't want to go back...
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