Just bought a 2019 plus with the Primo and Audio packages. The sub seems very weak. I have to open the hatch and put my ear against it to verify its working. I tried adjusting the balance all the way to the back speakers and raising the Tone Bass to +10, then it seems ...... OK. But that's not...

Looking at NHTSA complaints and other online complaints about IVT failures, one common factor seems to be that they occur at low total miles. The 2020 KIA Souls have been available to buyers since about June of 2019. We bought ours on August 3, and are just coming up on 3000 miles on the...

In response to derogatory comments directed at me and pennzoil for its warranty protection program, I contacted pennzoil today, via phone and email, and submitted the following query: "I've already enrolled in the pennzoil warranty program for my new vehicle which is a new 2020 Kia Soul. I...

Well, my three months free trial of Siriusxm ends soon. I like it but to continue @$22 a month is more than I would want to spend. It seems very expensive. How many members here shell out $22 a month for this service?

Due to the COVID-19 pandemic, my 2020 Soul still has less than 5000 miles on it after a year of ownership. It has had one oil change, at 6 months. They did a computer system update at the time. I'll be taking it in for a second service soon, despite the low mileage. In those 5000 miles, the...